Shinjiru

Customer Support

Frequently Asked Questions - Dedicated Servers

01. Where are your servers located?
Our servers are located in multiple data centers in Asia, Europe and USA. All dedicated servers and shared hosting are located in Asia unless it is specifically requested by customer to be located in Europe or USA.
02. What servers do you use?
We use "state of the art" INTEL and AMD processor servers. Each part of the servers are of the best quality. Even the server casing is INTEL certified with ISO9002 power supply. You are guaranteed 100% by the hardware reliability.
03. What is Shinjiru's connection to the Internet?
21Gbps of International Network to North America, Asia Pacific, Middle East, and Europe.
04. Where can I test the bandwidth speed?
Go to http://www.shinjiru.com/aboutus/networkSpeedTest.html.
05. What is the Acceptable Use Policy (AUP) & Service Level Agreement (SLA)?
Click here to view Shinjiru's Acceptable Use Policy (AUP) and Service Level Agreement (SLA).
06. Do Shinjiru provide anonymous dedicated servers?
Yes, Shinjiru provide anonymous dedicated servers. Customers can remain anonymous and payment can be done via anonymous payment method such as Liberty Reserve, E Bullion or Western Union.
07. How does Shinjiru protects its customers?
Shinjiru is committed to protect our customers at all cost. Our policy provides you the needed protection by working together with you to deal with demands and lawsuits to shut down servers. Rest assure that we do not shutdown servers without full proof and investigation into any allegations of misconduct. Through our experience, we have encountered many preposterous demands and lawsuits to shutdown customer's servers and demands to release our customer private data. Most of these lawsuits and demands show no respect to sovereignty nor knowledge of international laws. They are merely threats and are not valid due to our jurisdiction. At Shinjiru, we have our legal panel of advisers who review each lawsuits and complaints. We will advise our customers on how to handle the issue positively. By hosting with us, you can be in peace knowing that you are not only engaging a web hosting company but a legal firm as well; hired to protect you and your interests at all time.
08. Why should I choose Shinjiru's dedicated server?
You should choose Shinjiru because we provide the best in dedicated server hosting. Security. Price. Speed. Anonymity. Support.
09. What payment methods do Shinjiru's accept?
Shinjiru accepts wired transfer, cash, Western Union, credit card, Paypal, Liberty Reserve, E Bullion. We do not accept US Postal Money Order.
10. Where can I order the dedicated server?

Please click here to order your servers now. Thank you.