VIP MANAGED SUPPORT DEDICATED SERVER

Support feature

Silver VIP Plan
RM180 / .mo

Gold VIP plan
RM350 / .mo

Platinum VIP plan
RM700 / .mo

Server access

Server Access Via SSH Or Remote Desktop

Full Root / Admin Access

Remote Console With Remote Power, Reboot

Support & account management

24/7 Support Ticketing System

24/7 Phone Support

Dedicated Engineer Support

Ad-Hoc Support Services (RM150/hr)

2

5

10

Performance SLA

99.99% Network Uptime Guarantee

99.99% Server Uptime Guarantee

Express Parts Replacement

99.99% Security Guarantee

Monitoring

Custom Escalation Procedures

24/7 Server Monitoring (CPU, Memory, Disk, Network)

24/7 Monitoring Of Custom Services & Processes

Software / hardware updates

Custom Maintenance Server For H/W Changes

Managed OS Updates & Patches

Third Party Software Installation

Automated O/S Updates (Optional)

Best effort ad-hoc support services included

Website Migration Cpanel to Cpanel

File System Checking

System Housekeeping

Programming Scripts Debugging

Website Housekeeping

Programming Scripts Modification

Website Restoration

Website Migration in Different Platforms

Managed services

Managed DNS

Managed Firewall Services (Worth RM300/mth)

Server Management Consultation

Network & Server Intrusion Prevention
(C-Panel Only)

Daily Backup Services (worth RM700/month)*

Enhanced security support

Enhanced Access Protection

Enhanced Password Management

NEED MORE RESOURCES?

Shinjiru dedicated servers offer consistent performance and maximum security.

Fully control

VPS flexibility and control, plus single-tenant power. It’s the ultimate in dedicated hosting, with or without setup an easy-to-use control panel and managed services.

High performance servers

Lightning-fast SSD storage. Multi-core hyper-threaded Intel processors. Enterprise-class network equipment with Gigabit ethernet. It all adds up to high-powered server hardware.

READY TO GET STARTED?
GET YOUR FREE TRIAL NOW.

Fill in the form to get 30 Days FREE Dedicated Server Trial access.