VIP MANAGED SUPPORT DEDICATED SERVER

Exclusive to Silver / Gold / Platnium

Silver VIP Plan
RM180 / .mo

Gold VIP plan
RM350 / .mo

Platinum VIP plan
RM700 / .mo

Server Access via SSH or Remote Desktop

Full Root / Admin Access

Server Management Consultation

Custom Maintenance Server for H/W Changes

Managed DNS

Managed OS Updates & Patches*

Enhanced Server Access*

Enhanced Password Management

File System Checking*

System Housekeeping*

Website Migration cPanel to cPanel / Plesk to Plesk

99.99% Network Uptime Guarantee

99.99% Server Uptime Guarantee

24/7 Support Ticketing System

*Best Effort Basis and Upon Request

Exclusive to Gold / Platnium

Silver VIP Plan
RM180 / .mo

Gold VIP plan
RM350 / .mo

Platinum VIP plan
RM700 / .mo

24/7 VIP Hotline Phone Support

24/7 Server Monitoring (Network Uptime)

24/7 Monitoring Of Application Monitoring (Nagios)

Custom Escalation Procedures

Third Party Software Installation*

Managed Firewall Services (RM300/month)

*Best Effort Basis and Upon Request

Exclusive to Platnium

Silver VIP Plan
RM180 / .mo

Gold VIP plan
RM350 / .mo

Platinum VIP plan
RM700 / .mo

Remote Console with Remote Power, Reboot

Dedicated Engineer Support

Whatsapp Group Support

24/7 Server Monitoring (CPU, Memory, Disk, Network)

Website Restoration*

Website Migration from Different Platforms*

5 Gbps DDoS Protection (Bandwidth Only)

Server Hardening (cPanel Only)

Ad-Hoc Support Services (Hours)

2

5

10

Express Parts Replacement Within (Hours)

24

12

6

*Best Effort Basis and Upon Request

NEED MORE RESOURCES?

Shinjiru dedicated servers offer consistent performance and maximum security.

Fully control

VPS flexibility and control, plus single-tenant power. It’s the ultimate in dedicated hosting, with or without setup an easy-to-use control panel and managed services.

High performance servers

Lightning-fast SSD storage. Multi-core hyper-threaded Intel processors. Enterprise-class network equipment with Gigabit ethernet. It all adds up to high-powered server hardware.