QUESTIONS & ANSWERS

 

WHAT IS OFFICE 365? HOW IS IT DIFFERENT FROM MICROSOFT OFFICE?
Microsoft Office 365 is a Web-based version of Microsoft's Office suite of enterprise-grade productivity applications. Office 365 is delivered to users through the cloud and includes Exchange Online for email, SharePoint Online for collaboration, Skype for Business for unified communications and a suite of Office Web Apps (Web-based versions of the traditional Microsoft Office suite of applications).

With our Premium Office365 package, enjoy a fully installed Office experience across PCs, Macs, Windows tables iPad and Android tablets, and most devices. Each user can install Office on up to 5 PCs or Macs, 5 tablets (Windows, iPad, Android), and 5 phones. These applications include: Word, Excel, PowerPoint, OneNote, Outlook, Publisher and Access (Publisher and Access available for PC only).

For some users, the web based applications is satisfactory and therefore the Office365 Essentials package is suitable.

All Office 365 plans are paid for on a subscription basis, monthly or annually. However, we are able to offer the Microsoft Office suite as a one-time purchase which can only be installed on one PC or Mac. The downside of this is that these applications are not automatically updated and therefore to keep up-to-date with the suite requires purchasing of the product again. Furthermore, these suites do not come with the cloud based services included in Office 365.
WILL OFFICE 365 WORK WITH MY COPY OF OFFICE?
Office 365 works best with the latest version of Office, Office 2013, Office 2010, Office 2016 for Mac, and Office 2011 for Mac. Office 365 works with slightly limited functionality with Office 2007. If you have an earlier edition of Office, you will need to update to a newer version of Office in order to use Office 365; or you can subscribe to one of the many Office 365 plans that include the latest version of Office. In addition to getting the latest version of Office as part of your subscription, you will also get automatic updates, so your Office will always be up to date.
IS INTERNET ACCESS REQUIRED FOR OFFICE 365?
Internet access is required to install, activate and manage your Office 365 plan. Internet access is also required to access Office 365 cloud productivity services including email, conferencing, IT management and other services.

Benefit of choosing the Office365 Premium package is the benefit of having the desktop version of your Office applications so you can work offline and have the confidence that the next time you go online, all your work will automatically sync therefore you’ll never have to worry about your documents not being up to date. An added bonus is with Office 365, your desktop applications will always be kept up-to-date when online, therefore enabling you to have the latest tools.
WHAT IS THE CLOUD?
The cloud is the idea of web-based computing services being hosted outside of your organisation. When you use cloud-based services, your IT infrastructure is off-premises, and is maintained by a third party. With Office 365, your information storage, computation and software will be located and managed remotely on servers owned by Microsoft. The cloud allows you to access your documents and work virtually anywhere, from a PC, tablet, smartphone or any other device with an internet connection.
WHAT MOBILE APPS ARE AVAILABLE FOR OFFICE?
✔ Office for Android: View, create and edit documents with touch-friendly Word, Excel and PowerPoint mobile apps. You can count on Office for Android to keep your content and formatting intact so the documents look great when you’re back on your desktop.

With Word, add comments or track changes while you work together with others. With Excel, review and update excel spreadsheets and easily add formulas or charts while on the move. With PowerPoint, make changes and project them wirelessly on the big screen.

You can view documents for free with Office for Android, however, editing and creating documents require an eligible Office 365 subscription. Please contact us for more information.

✔ Office for iPad: View, create and edit documents with touch-friendly Word, Excel and PowerPoint mobile apps. You can count on Office for iPad to keep your content and formatting intact so the documents look great when you’re back on your desktop.

With Word, add comments or track changes while you work together with others. With Excel, review and update excel spreadsheets and easily add formulas or charts while on the move. With PowerPoint, make changes and project them wirelessly on the big screen.

You can view documents for free with Office for iPad, however, editing and creating documents require an eligible Office 365 subscription. Please contact us for more information.

✔ Office Mobile: Office Mobile is pre-installed on Windows Phone 8. Office Mobile offers great Office content viewing and on-the-go editing capabilities.

View, create and edit documents with touch-friendly Word, Excel and PowerPoint mobile apps. You can count on Office for Office Mobile to keep your content and formatting intact so the documents look great when you’re back on your desktop. With Word, add comments or track changes while you work together with others. With Excel, review and update excel spreadsheets and easily add formulas or charts while on the move. With PowerPoint, make changes and project them wirelessly on the big screen.

You can view documents for free with Office for Office Mobile, however, editing and creating documents require an eligible Office 365 subscription. Please contact us for more information.

✔ Outlook Mobile: Windows Phone 8 includes a pre-installed version of Outlook that you can use to access your Outlook.com, Office 365, or Exchange email.

✔ OneNote: You can use the mobile OneNote app to access your notes while on the go. This app is available on Windows Phone 8, iPhone, iPad, and Android phones.

✔ OWA: If you have an Office 365 subscription that includes Exchange Online, you can use the OWA app to sort, scan, and respond to email, and stay on top of your schedule. This app is available on iPhone and iPad.

✔ Skype for Business Mobile: If your organisation uses Skype for Business, you can use the mobile Skype for Business mobile app to stay connected while on your mobile device. This app is available on Windows Phone 8, iPhone, iPad, and Android phones.

✔ SharePoint Newsfeed: If your organization uses the newest version of SharePoint, you can use the SharePoint Newsfeed app to access your newsfeed from your mobile device. This app is available on Windows Phone 8, iPhone, and iPad.

WHAT DO I NEED TO INSTALL WHEN I SIGN UP FOR OFFICE 365?
You don't need to install anything in order to use Office 365.

To help you easily connect your desktop version of the latest version of Office, Office 2013, Office 2010, or Office 2007 to Office 365, Microsoft provides Office 365 customers an installable piece of software called “Office Desktop Setup Tool” at no charge.

Office Desktop Setup Tool provides many benefits, including:
Automatically detecting necessary updates.
Installing updates and components upon approval or silently from a command line.
Automatically configuring Outlook and Microsoft Skype for Business for use with Microsoft Office 365.
Uninstalling itself from the client computer after running.

You can find and install the “Office Desktop Setup Tool” in your Office 365 administration centre.
If your plan includes a subscription to Office, you will also be able to install that directly from the Office 365 administration centre.
WHAT IF I ALREADY OWN A DOMAIN NAME?
You can add the domain name you own to Office 365 to create domain-based email addresses.

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