SHINJIRU MAILSENTINEL FAQ

1. How can i setup my mailbox?

Once you log in into DynaMail you will be able to access a quick and comprehensive setup guide. DynaMail is recognized as the best-in-class Microsoft Exchange alternative for businesses and hosting companies.

2. What are the benefits of having domain-based email addresses?

A domain-based email address, like info@your-business-name.com, helps you look more professional and leaves a good impression with your customers and partners. In fact, customers are 9 times more likely to choose a company with a professional email address. Every time you send an email from a domain-based address, you're putting your domain name in front of customers and encouraging them to visit your website. With each plan, you can create free ‘alias’ addresses – like one using your first name (keith@your-business-name.com) and others for different departments (sales@your-business-name.com) -- that all feed into a single inbox and make you look even more professional.

3. Can i migrate my existing mailbox to dynamail ?

You can migrate your existing email to our DynaMail from virtually any email service provider. Just login to your Webmail account and choose "Mailbox Migration". DynaMail provides a powerful and user-friendly migration tool. Simply follow the instruction and the migration will be complete in no time.

In the case you require any assistance, kindly contact our Technical Support

4. Can i enable activesync with dynamail?

Microsoft Exchange ActiveSync is a data synchronization protocol that enables over-the-air access from most mobile device. In addition, Exchange ActiveSync enables DynaMail users to have access to their email, calendars, tasks, and notes while working offline.

Exchange ActiveSync is available as an optional add-on and requires a license. For more information, contact our Sales Support

5. Is it phone browser compatible?

Dynamail service has the ability to be accessed from anywhere by standard web browser with standard and mobile interface, outlook from any computers and mobile devices. You also have a paid option to includes Microsoft Exchange ActiveSync technology for the mailboxes. The ActiveSync add-on provides email, calendars, tasks and notes for Blackberry, iPhone, Palm Pre and other mobile devices.

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