Microsoft Firstline

We’re excited to announce major updates to Office 365 Frontline, including powerful new services for Firstline Workers. Firstline Workers, the lifeblood of manufacturing, retail, healthcare, government, and many other sectors, are the first in line to engage with customers, represent a company’s brand, and see products and services in action. They’re often the face and backbone of the organization. New features and capabilities are available to users of Office 365 Frontline that are designed to meet the needs of Firstline Workers and their organizations. This update delivers value in four key areas: Schedule & Task Management, Communication & Community, Training & Onboarding, and Identify & Access Management.

Office 365 Frontline is designed to enable Firstline Workers to do their best work. Office 365 Frontline provides easy-to-use tools and services to help these workers easily create, update, and manage schedules and tasks, communicate and work together, train and onboard, and quickly receive company news and announcements.

The Office 365 K Plans are now Office 365 F (“Firstline Worker”) Plans. There is no other change to the service customers have access to per their current licensing agreements.

Office 365 Frontline is available in the same countries and through the same channels currently supported by Office 365. Some feature restrictions may apply by country, and language support may vary for new services. Please see the following Office 365 service description for more information.

Data will still be available for 90 days and will be deleted after 90 days.